Xcel Energy

I need to file a complaint regarding one of your customer service representatives. My tenant has been without power for two days now and when I spoke with your rep she stated that it was on. When I told her that it was not she argued with More

Great utility good service. We had an outage due to a car hitting a transformer and the power was restored in a few hours. The outage hot line told us the return to service time and it was spot on. Great work.

We have had multiple power outages in less than a month where they said it would be fixed in a couple hours and lasted well over six.

Make things complicated. My payment failed. They cant seem to figure out the issue. Pathetic. Wasted my time for NO REASON.

Horrible builders service. Pulled a permit in april, to wait a month. Only to call to be told it would be another month before I could be seen because they forgot. Finally seen, and told the easy hour project couldnt be done till october. More

I had a power outage and xcel told me I need to pay them to convert my power from above ground to under ground. This was on the th of September its not the th of October I still cant get anyone to call me back. I call and someone picks More

Absolutely do not care about business or their customers. A monopoly. I have a business that is Tier Covid supplier and we cannot get consistent good power that frequently shuts our business down. Extremely frustrated.

I was in Aug because the company estimated my usage instead of doing their job. My cost last year was . Im now being charged for Sep because they said they didnt charge me enough in Aug. So now Im being charged for two More

Terrible, terrible, terrible. HORRIBLE customer service. We went on vacation for a week, unplugged everything, but somehow our bill is double what it normally is. Out of all the staff I have talked to, only has been helpful. Why is the electric company trying to scam people out of their money especially during a pandemic

They took care of my issues and had quick response. The lady I spoke to was very nice and polite, and she took care of every issue I was having and very quickly. Thank you Wish I grabed her name, but she was awesome.