If you have concerns or questions about privacy and the use of any personal information you may have entered into our website, contact firstname.lastname@example.org and we will respond within 2 business days.
In the wake of the Cambridge Analytica scandal, there is a lot going on in terms of addressing the privacy needs of website users, and Sun Solar Company is committed to remaining at the forefront of the ethical handling of private information. Although our website does not operate in Europe we are moving to meet new European Union standards for handling and use of private data collected on websites.
Private Information we may have in our possession about you.
In order to provide the functionality to you which is the core purpose of your using this website, we may from time to time collect personal information about you.
This information could be:
Personal information that you specifically opt-in to enter, such as your name, email address, postal address, phone number or other information provided to either write a review on a solar company or product or to request quotes from one or more solar companies;
If you choose to log in using a social media login account, such as your Facebook Login, we could be given access to details of that social media account;
In order to provide you with targeted location services we may use your IP address or details of the device, operating system, or mobile network you are using to browse our site;
Pixels are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage, or collect information for analytics. These cookies and tracking pixels may be disabled in your browser. For information on this search “disabling cookies” in your browser help menu.
We use the information we collect to provide, maintain, and improve our services. Specifically, we may also use the information we collect to:
Your personal information will only be shared with third parties where you have requested us to do this or requested us to provide a service to you that requires us to do so (for example if you request us to collect competing quotes from solar companies your details would be sent to these companies only).
In the event this is done then we will ensure that we have a contractual privacy clause with such third parties ensuring that your data will not be re-used for any other purpose than the specific purpose that we shared the data with the third party and that such third party will delete your personal information and ours or your request.
Advertising tracking pixels and other personal information we receive from third parties.
From time to time we pay to advertise the content and tools on Sun Solar Company by way of advertisements on other websites such as Google Adwords, Google Display, and Facebook advertising. These third-party advertisers use tracking cookies and pixels and feedback information to us on your interaction with our advertisements on their platform. Such information does not identify you personally and you can prevent these third-party advertising platforms from tracking your interaction in accordance with the settings and privacy policies of those third-party platforms.
At first instance, privacy complaints should be directed to [email protected].
If you are not satisfied with our resolution of your complaint you may refer your unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States.
If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, you may be able to invoke binding arbitration to resolve your complaint. Sun Solar Company is subject to the investigatory and enforcement powers of the Federal Trade Commission.
The European Economic Area (EEA), Switzerland, and California (CCPA) have laws giving website users certain rights and protections regarding the processing of their personal data.
Sun Solar Company has chosen to follow these principles even though we do not operate in Europe because our existing business practice of only using your data for the specific reason that you give it to us means it does not cause a change in our business processes to support these laws.
When we process your personal data we will only do so in the following situations:
We do not on-sell marketing lists or other data containing your personal information to other third parties for any other reasons.
Control what happens with your data
SunSolar Company is committed to providing complete transparency on user data and giving users control over what happens to it. Please contact us at [email protected] to:
Cookies and Trackers
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies, although some Services may not function properly if you disable cookies. Also, this site uses Google Analytics. To opt-out of Google Analytics please visit www.google.com/settings/ads.
Promotional Communications by Email or Text Message
You may opt-out of receiving promotional emails from Sun Solar Company or our sister companies by following the instructions in those emails or by contacting us. If you opt-out of a specific email list, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.
To opt-out of receiving text messages from Sun Solar Company at any time reply to a text from us with the word “STOP”. A confirmation message of your opt-out will be sent to your mobile number but no additional messages will be sent to you unless you opt-in again.