Consumers Energy

The protection plan is the worse ever it didnt cover my refrigerator and when I called to cancel there was no mention of a cancellation fee. Then the plan appears on my. Bill I called them and they told me to cancel it will cost me More

Have never had any problems with these people, have had them my whole life and have always been great.

Biggest scam ever. No one can be reached by phone or email. Does anyone even work here

We had flickering lights in our old home. I assumed it was going to be a hassle and very expensive to fix. I called Consumers to get the process started. They came the next day and fixed the issue turns out it was just a loose connection without any kind of follow up and no charge.

Received a new smart meter. Now my pipe is leaking and Consumers said I have to pay to fix it. I had another company come out and said it was caused from replacing the meter. Spent just to have someone look at it. Thanks Consumers for your great customer service.

Upon transferring services in my name they transferred me over to AllConnect. I didnt exactly know why, and this person was trying to sell me on additional warranties and other package bundles. Why I just wanted to transfer gas into my More

This company is trash They cut my service off after bill was paid early claiming that I never put service in my name How i move into my house may and service not get cut off until July. Then I was told that someone would be out the More

Consumers Power just shut the power off on my year old father. WOW, he hasnt lived at the place long and as far as I know he hasnt received any notices. I help with his bills so I would have seen something. Pretty unbelievable.

They are not fair to customers, that dont have options in providers, and they are always finding ways to charge more. Like Summer Peak rates, just expect us to pay of normal rates at certain times of certain days, how do you even More

Told me they would be out between am and noon its now pm and stiil not here this is after they showed up to change the meter twice with out notice Very poor service, i wish there was an alternative to choose from for service but stuck with these guys unfortunately