Consumers Energy

If I had a choice these people would be history.

Not sure it could get any worse. What a horrible experience and company

Wish we had a choice to choose a different company. Hate it

times out of power in a year

I have never had an issue with customer service with this company and I cant say that for many. Theyve always worked with me, their customer service representatives have always been polite and professional and helped me with whatever I More

Ive thoroughly enjoyed doing business with these guys Everytime I have had to call them for something, each person I talked to was very pleasant and was very informational. They made transitioning into an apartment to a home easy. Thanks guys

Lost power for multiple days intermittently but consumers will only credit your account if the time is consecutive. How is monopolizing our energy needs legal

We called repeatedly about some power lines arcing for over a year and it finally snapped. Now there are two power lines down in front of my house which totally could have been avoided. Apparently consumers has a total disregard for our More

I have been there customer for sometime good service so far KNOCK on wood. Hate using my air conditioning my bill doubles

I think they do a great job fixing power outages and keeping us informed of restoration times. I feel the phone menu is easy to use. I am very satisfied and would never change my service. Very prompt service with emergencies and questions.